Like many others, when I set up my first
Linux PBX I knew little about VoIP providers and with few sources of reliable, current information, I made a decision based on name recognition, perceived value, and minimal research. Like many others, I looked for companies who advertised a
BYOD plan under the false assumption that said companies would have a clue regarding said devices, despite the cautionary warnings which politely explained that BYO, as used here, means “unsupported”. Like many others, I signed up with BroadVoice believing I had a pretty good deal; in fact, among similar plans offered by cable companies and Vonage, BroadVoice compares rather well.
By the time I started to suspect BroadVoice of stockpiling
probiscus laden mammals and bleach, I had already paid setup fees and number transfer fees, and chagrined the thought of early termination fees, more number transfer fees, and a potential three to seven week transfer period. Rather than add to the
copious corpus of BroadVoice complaints, I thought I'd focus on what to avoid when choosing a VoIP provider.